CMMS for facility management: buildings, inspections and requests
- Facility management maintains buildings and installations: many small pieces of equipment spread over several locations.
- A CMMS organises locations and assets, schedules periodic inspections and turns requests into work orders.
- Warranties, contracts and suppliers are controlled in the same system.
A CMMS for facility management handles the maintenance of buildings and installations: it organises locations and equipment, schedules periodic inspections, turns user requests into work orders and keeps the history of every intervention. The difficulty is not usually one complex piece of equipment, but volume: many simple pieces of equipment, in many places and with many suppliers.
Common challenges
- User requests by phone, email or messages, with no single record.
- Periodic inspections (safety, fire extinguishers, emergency lighting, lifts) that cannot be forgotten.
- Equipment under warranty that is repaired by mistake at your own cost.
- Contracts with external suppliers whose compliance has to be monitored.
- Several buildings or sites with different equipment.
An orderly flow
- Request: it is recorded with the location and, if relevant, the affected equipment.
- Work order: it is assigned to an in-house technician or a supplier, with a priority.
- Execution: the technician records time, material and photos from the phone.
- Closure and review: a manager validates it and the intervention stays in the history.
How Mantenplan organises it
- Locations and assets in a tree, with floor plans, documents and custom fields.
- Inspections and preventive maintenance scheduled by calendar, with checklists.
- Warranties linked to each asset.
- Contracts with SLAs and deadline control for the services you provide or buy.
- Calendar and workload per person, with explainable priorities.
- An installable app that also works in basements and areas without coverage.
What to measure
- Response time from the request to the start of the intervention.
- Compliance with scheduled inspections.
- Cost per location and per type of equipment.
- Pending orders (backlog) and their age.
Buildings, requests and inspections in one system
Organise your locations and turn every request into a work order with a history.
Try MantenplanFrequently asked questions
What is the difference between a CMMS and facility management software?
A CMMS focuses on asset maintenance and work orders. Facility management software may also cover spaces, bookings, cleaning or security. In practice, many companies use a CMMS as the core of building maintenance.
Can a CMMS handle user requests?
Yes, as long as it lets you record a request with its location and turn it into an assignable work order, with a priority and follow-up until closure.